Hoplon Pest Control Ltd.

Privacy Policy

Last Updated: May 30, 2026

Hoplon Pest Control Ltd. respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, book a service, or use our pest control services.

By using our website or providing us with your information, you agree to this Privacy Policy.

Section 1

Information We Collect

We may collect personal information that you provide to us, including:

We may also collect basic website information automatically, such as:

Section 2

How We Use Your Information

We may use your information to:

We only collect and use information that is reasonably necessary for these purposes.

Section 3

Website Forms and Advertising

If you submit your information through our website, landing page, contact form, Google, Meta, or another advertising platform, we may use that information to contact you about the service you requested.

This may include contacting you by phone, text message, email, or other reasonable communication methods.

You may ask us to stop sending non-essential marketing messages at any time.

Section 4

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and advertising technologies to understand website activity and improve our marketing.

These tools may help us understand which pages people visit, which ads are working, and how users interact with our website.

We may use tools such as Google Analytics, Google Ads, Meta Pixel, website hosting analytics, CRM software, booking software, or similar tools.

You can disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

Section 5

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers when necessary to operate our business, such as:

These providers are only given the information reasonably needed to perform their role.

We may also disclose information if required by law, regulation, court order, insurance claim, safety concern, or government authority.

Section 6

Payment Information

If you pay by credit card or another electronic method, your payment may be processed by a third-party payment provider.

Hoplon Pest Control Ltd. does not intend to store full credit card numbers or CVV codes directly. Payment information is handled through secure third-party payment systems where possible.

Section 7

Photos, Videos, and Property Information

For pest control purposes, we may collect photos, videos, inspection notes, treatment notes, pest activity details, property access information, or other service-related records.

This information may be used to:

We will not publicly post identifiable photos of your property without your permission, unless the information is anonymized or does not reasonably identify you or your property.

Section 8

Consent

By providing personal information to us, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal, contractual, regulatory, or business requirements. If you withdraw consent, we may not be able to provide certain services.

Section 9

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

These steps may include password-protected systems, limited access to customer information, reputable software providers, secure payment processors, internal recordkeeping procedures, and reasonable physical, technical, and administrative safeguards.

No method of electronic storage or internet transmission is completely secure, so we cannot guarantee absolute security.

Section 10

Retention of Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service records, customer support, legal compliance, insurance, accounting, tax, warranty, and regulatory purposes.

When information is no longer required, we will take reasonable steps to delete, destroy, or anonymize it.

Section 11

Accessing or Correcting Your Information

You may request access to the personal information we hold about you. You may also ask us to correct information that is inaccurate or incomplete.

To make a request, contact us using the information below.

We may need to verify your identity before responding to your request.

Section 12

Third-Party Websites

Our website may contain links to third-party websites, booking pages, payment pages, social media platforms, or advertising platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal information.

Section 13

Children's Privacy

Our services are intended for homeowners, tenants, property managers, landlords, and other adults seeking pest control services.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

Section 14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new "Last Updated" date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Section 15

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Get in touch

Hoplon Pest Control Ltd.

Greater Vancouver, British Columbia